A visitor centre has to make something big feel clear and personal: a major project, an industry, or the story of a place.

We design and produce visitor centres and experience centres for infrastructure, energy, manufacturing and corporate clients, often alongside their communications agency, from the first ideas to opening day and beyond.
Every visitor centre starts with a message that matters to the client and has to land with people who may know nothing about the subject. We find the story first, then design the spaces, interactives and films that tell it.
Complex stories, made clear
Energy, engineering and industry can be hard to picture. Physical interactives, projection maps and short films turn technical subjects into something visitors can see, touch and understand.
For every audience
Visitor centres welcome schools, families, communities, stakeholders and VIPs. We design experiences that work for all of them, including presenter-led modes for tours and events.
From concept to commissioning
We can lead the whole experience, or work within your agency’s or designer’s scheme: concept, spatial design, fabrication, interactives, film, AV and installation.
Built for the long term
Many visitor centres run for years. We design for reliability, easy updates and remote support, so the story stays current as the project moves on.
Running a ticketed attraction?
See our visitor attractions page for location-based entertainment and paid-for experiences.

Whether you’re telling the story of a new project, a site or a company, we’ll help you shape a visitor centre people remember.